Let Writing Expand Your Sales Cycle

by Cara Lumen

writer_0 Your marketing strategy should be built on your strengths.  If you are a good networker, focus on networking, if  you are a good writer you can leverage that strength into a complete sales cycle. 

Michael Port has put out a call to his Book Yourself Solid Coaches to help him revise his cornerstone book Book Yourself Solid and of course, I answered.  In fact, I volunteered to organize the original signups for what sections people wanted to work on.  And that’s what gave me the idea for this article.  Several coaches had really focused on networking. It is their natural strength and they have developed that into their major marketing strategy.  There’s going to be a new section on Social Media and several coaches had been taking more training in that as they made that a major marketing strategy for themselves.  But me, I signed up for the Writing Strategy – my absolute favorite thing to do.

Writing is good for your soul

It’s Sunday morning as I write this and although I have 12 to15 posts in varying degrees of completion, it was important for me to bring something new to life – to explore this topic and see what I uncovered.  I use my writing to sort myself out, to expand a concept, to learn something new, and to teach.  It allows me to capture the ideas that are swirling around me in nebulous form and bring them onto the physical plane for examination and consideration.

Write to sort yourself out

Journaling has long been a cornerstone of self-understanding.  When we write it down it stops spinning around in our head and becomes concrete for us. We can make lists and compare opportunities and make choices once we bring our ideas into form. 

I wrote an article about my cat Sebastian who was busy pulling push pins off of my bulletin board.  I saw that as an opportunity to think and write about curiosity and exploration and how we might increase that in our lives.

When I moved from California to Kansas City to be near my children I wrote all sorts of articles on choices, and giving stuff away, and rethinking where you put things in the new environment. 

Emerson says  “For the instinct is sure, that prompts him to tell his brother what he thinks. He then learns that in going down into the secrets of his own mind he has descended into the secrets of all minds. He learns that he who has mastered any law in his private thoughts, is master to that extent of all men whose language he speaks, and of all into whose language his own can be translated. The poet, in utter solitude remembering his spontaneous thoughts and recording them, is found to have recorded that which men in crowded cities find true for them also.”.
 
Our thoughts have value.  Our insight will be the insights others need to hear. Writing is a great way to think outloud on paper and figure things out for you and for others.

Write to expand a concept

This article is an example of expanding a concept by writing about it.  My participation in Michael’s book revision made me very aware of how I very much prefer the writing strategy above all others and I wanted to look to see what that meant for my choices and my results and how that might also be applicable for others.

Write to learn something new

When I read a book I underline and I take notes.  Then I go type those notes into my computer.  And ultimately I try to explain some of those concepts to someone else – which helps me learn it even better.  And often there is a phrase or a word or a concept that inspires me to write about it.  What does it mean to me?  How can I apply that to myself. 

Write to teach

When you teach you learn.  I love to do this.  Several years ago I wanted to get better at writing and submitting articles so I created a teleclass Article Magnetism, How to Write Articles that Attract.    Recently I spent a lot of time creating my own marketing plan and decided to teach a teleclass on that, which I did and will again.  Ultimately I put many of the great systems I had created into an ebook How to Write a Magnetic Marketing Plan

As I coach I create new handouts for my clients.  They are part of my coaching library and many have become articles.  I’ve created so many great systems that I’m working on combining them into one book Your idea Generator. 

Writing as your sales cycle

So here’s what writing has produced for me so far. 
1.    I have lots of blog posts which are often the starting point for exploring and expressing my ideas.
2.    These turn into articles which I post in article directories like Ezine Articles where I am a Platinum Expert
3.    Posts and articles often become part of my radio show Passionately On Purpose
4.    I write articles that become my cornerstone series
5.    I turn those ideas into ebooks
6.    I turn them into teleclasses and home study courses
7.    My coaching handouts become articles and enter this cycle of possibilities

A sales cycle consists of products and services at different price points so people can join you wherever they will.  Think of it as a merry-go-round where people can choose their adventure – their entry point – the steady benches, the off-the-ground-but-steady pony or the exciting and adventursome galloping horse.  Your sales cycle must contain a product for each of those levels.  This may mean price point and it may mean beginning, intermediate and advanced levels.  Think variety, think levels of opportunity and engagement.

One idea wears many hats

I think of ideas as actors – they can put on different costumes and play different parts.  When you have an idea that appeals to you, begin immediately to see how many ways it can be presented. Chunk it up, or chunk it down.  Make it a series.  Take each point in one article and write a separate article for each point. Leverage your ideas into your sales cycles from many different directions.

If you are a writer, there are many wonderful ways to add value to your business.  Go exploring and see where it takes you.

©2010 Cara Lumen

10 Ways for You to Start Earning More Income in Today’s Economy.

radioPassionately On Purpose Radio with Cara Lumen, Your Idea Optimizer, who keeps you passionately on purpose while you make a difference in your world. As a Business Coach, Content Developer and Educator she talks about how to uncover your passion, define your purpose, identify your path, make money from what you already know and attract the people you are meant to serve. But most of all, she’ll help you believe you can!!!  Join her Mondays at 10 AM Central to stay Passionately On Purpose

 

The Show

10 Ways for You to Start Earning More Income in Today’s Economy.

You’ve got what it takes, you just have to look at what you are offering from a new viewpoint. Let’s talk about ten adjustments you can make that can increase your income.

Build Your Online Business with Positive Experiences and Great Results

by Cara Lumen

give-worldAll business is driven by interpersonal relationships.  Whether it’s the helpful, cheerful grocery clerk, the patient, positive customer service representative, or the knowledgeable tech support person who can explain it so you understand it, we are all drawn to the people that give us the most positive experience and the best results.

In your business, that should be you.  

How are you with people?

OK, you’ve decided you are ready to start an online business,  now what? Since you ARE your business it will look a lot like you.  Look at your life and see how you naturally relate to others.  Are you one of those magical people that everyone loves to be around?  Are you a wise, knowledgeable person that people seek for answers, are you an advice giver, a party giver, a 1:1 type of person?  Are you a loner?  Are you shy? Are you adventurous or conservative?  How you naturally relate to others is a good place to start building the community you want to serve.  Become aware of both your strengths and weaknesses in your relationships.  You will build your business to take advantage of both.

It’s not about selling, it’s about serving

The ordinary standard for a successful business is how much you earn.  I think the standard for a successful business is how well you serve, how many lives you change.  So the first thing you want to do in developing your online business is to 1) decide on who you want to serve and 2) decide what you can and are willing to do for them.

Who do you want to invite into your community?

The old way of marketing is on the wane.  A new, gentler, more connected form of interaction is emerging.  We get to choose who we want to serve, who we want to interact with, who we want to help succeed.  You’ll hear that called a “niche” but the new term is “community.”  Feel what a difference that term makes in what you will do and how you will do it.  

Another term I could do without is “Target Audience”.  It sounds like we are going hunting.  I like to think of it as “Interest Groups.” You are starting an interest group, a community of people who are interested in your topic. And that interest group will have specific needs, a specific vocabulary, and a particular way they like to be approached. The more clearly you are able to address that, the more people will recognize you as someone they want to connect with.

My interest group is made up of primarily boomer women who need or want to start a business for themselves and don’t know where to start.  They want to help others, they are willing to learn, and they often have some business background they are ready to translate into a new online business.  They are passionate about what they want to offer.  Those are the people that make up my community, the ones who read my posts, and take my courses and come to me for coaching.

And the more I tune into them the easier it is for me to see what they need.  I get to watch what is changing around them; I get to think about what is keeping them awake at night.  Then I can decide how or if I would like to help them solve that problem.  

See how gentle and organic this is?

Attract the people you are meant to serve

We are not meant to serve everyone, but the people we are to serve need us and it’s our job to help them find us.  And once they do, we want to take care of them.  And like any group of friends, they will ultimately call on us for our service or products and they will refer their friends to us.  And suddenly, we are surrounded by like-minded people who need and want what we have to offer.

Go where your interest group is and hold up a big invitation

Now you know who you want to serve, you know what you want to offer them, but they don’t even know you exist.  You have to go out and lay markers on the trail so they can find you. You have to invite them to come join your community. This can mean things like a web site  that explains what you do, a blog  that writes about what you think and know about your topic, a radio show  that can be a commentary format or an interview format that offers your target audience insights and entertainment. It can be article submissions  or teleclasses, or signature products like ebooks and audio books.  It can be about going to networking groups, joining online communities, posting comments on blogs and forming collaborative partnerships.  The type of invitation markers you lay on the trail depends on you and your talents and the interests of the people you serve.

Loyalty is priceless

Did you know that 80% of your sales will come from 20% of the people connected with you?  That group of people are tuned into what you offer, they want to know and hear what you are saying and teaching and doing.  They trust you. And they are ready to purchase from you. When you design your outreach material, your forms of invitation, fashion them for the people you can best serve.  Once they have come into your community keep serving them well. Referrals are the best form of community building. And referrals come from positive interactions and great results.

Where do you start?

Begin with who you are and what you love.  Start talking about your topic and writing about it and offering services around it.  Get excited about it and share your thrill at how you are in service.  That’s contagious.  And as people begin to gather around you, take good care of them.  Listen to them, be ready to anticipate or respond to their changing needs.  Design new ways to serve them. Think of yourself as a valuable member of a global tribe – you serve those who need you and support them in their well-being. Build your online business with positive experiences and great results.

This is Part 2 of the How to Build an Online Business Series 




Part 1: Are You Ready to Start an Online Business?


 © 2010 Cara Lumen

Are you Selling or Serving?

by Cara Lumen

There are so many people out there sending emails that say “Make Money Now” or things along that line.  But they are missing the boat. People know when you are trying to just sell them something and they also know when you are deeply in service to them. Which do you think is more effective?

It’s not what you want to do it’s what they need

    
There is a very interesting balance between your passion, what you are driven to do, and how to translate that passion into something that is needed by the people you are meant to serve.  Of course you have to be passionate about what you are doing, but you also have to be passionately about the changes you are making in the lives of others.

Does your target excite you?

A long time ago when I became a Reiki Master Teacher we stood in a circle sharing about how we would take our new service out into the world.  My answer was that I was going to teach people who were already helping other people and that my work would enable them to reach even more people.  And it still is today.  

My target is entrepreneurs – people with a passion that have a lot to give and just don’t quite know how to make that happen.  It is incredibly exciting to see them focus their passion into a viable, marketable, service. Of course that’s exciting to me – I help them and they help others.  Perfect.

Corral that passion

It’s taken me a lot of years to focus my passion – I’m one of those people who keeps having ideas and is more enchanted with creating them than maintaining them.  Perhaps you know the type.  It helped tremendously when I realized that my passion was about learning and sharing what I learn with others.  But at the core of that was organizing – organizing thoughts into words that touched people’s hearts, organizing ideas into a plan of action helping people sort out their passion and their ideas and turn it into a way to touch the lives of others.

If you passion is huge, rein it in.  Keep looking beneath what you love to do for what it is about how you do it that is so appealing.  That will bring you closer to the core.

Are you selling or serving?

I put off learning about marketing because I knew I couldn’t sell anything to anyone.  I still can’t.  But I sure can help them.  I can help them find what they need to do next.  I can help them decide how to organize their marketing plan, or organize their ideas into signature products. Each email I send, each landing page I write is an invitation, an invitation to get to know me better, to check out what I’m up to and if it’s something that you need or that simply appeals to you, then let’s connect.  It’s always about inviting.  It’s about building a community that likes you and trusts you and that you love to serve.  Stop selling and start serving.  You’ll love the results.

© 2010 Cara Lumen

 

What a Blog Can Do to Boost Your Business

Cara Lumen,  Your Idea Optimizer, is interviewed by Communication Coach Sharon Sayler on  Beyond Lip Service A blog is a living, breathing, dynamic enterprise that search engines love! That means they are out there spidering your posts and putting them out there on the internet where people n find you.









How to Build a Successful Platform with Sharon Sayler

Passionately On Purpose Radio with Cara Lumen, Your Idea Optimizer, who keeps you passionately on purpose while you make a difference in your world. As a Business Coach, Content Developer and Educator she talks about how to uncover your passion, define your purpose, identify your path, make money from what you already know and attract the people you are meant to serve. But most of all, she’ll help you believe you can!!!  Join her Mondays on www.blogtalkradio.com/passionatelyonpurpose

The Show

How to Build a Successful Platform with Sharon Sayler Your platform is all the ways you let people know what you do.  New author Sharon Sayler will join me to talk about how she built her platform for her new book What Your Body Says and How to Master It and how we can adapt those practices to promote our own business.

How to Strengthen Your Writing Strategy

Passionately On Purpose Radio with Cara Lumen, Your Idea Optimizer, who keeps you passionately on purpose while you make a difference in your world. As a Business Coach, Content Developer and Educator she talks about how to uncover your passion, define your purpose, identify your path, make money from what you already know and attract the people you are meant to serve. But most of all, she’ll help you believe you can!!!  Join her Mondays on www.blogtalkradio.com/passionatelyonpurpose

This Show:

 If writing is one of your talents you can utilize it in a myriad of ways to get yourself known and establish yourself as an expert in your fields.  Let me count the ways…

 

What a Good Blog Can Do For You

Passionately On Purpose Radio with Cara Lumen, Your Idea Optimizer, who keeps you passionately on purpose while you make a difference in your world. As a Business Coach, Content Developer and Educator she talks about how to uncover your passion, define your purpose, identify your path, make money from what you already know and attract the people you are meant to serve. But most of all, she’ll help you believe you can!!!  Join her Mondays on www.blogtalkradio.com/passionatelyonpurpose

This Show:

Did you know the average blog attracts 55% more visitors and gets indexed nearly 500% more by search engines than a traditional website? Learn how you can have those kind of numbers for your business as Cara Lumen, your Idea Optimizer, talks with Sharon Sayler on Beyond Lip Service

 

How to Organize Your Ideas so People Get What You Say

by Cara Lumen

I’m writing a new teleclass, “Ready, Set, Blog – 30 days to a Magnetic Web Presence” and as I watch my creative process as I create a four week course I thought I’d share some of my organizational tips with you.  

Tip #1 Keep it a Manageable Size

I’ve certainly taken my share of three month long courses, but for my creative temperament, I prefer to teach in shorter segments.  One three month class I just completed covered just about everything there was no know about the topic but it could have easily been broken up into smaller, more focused experiences and I might have felt like I achieved results faster.  

So if you have an idea, first look to see if you have to have a beginner’s class and then follow that with an intermediate class.  Teaching in leveled segments is a good model to keep in mind as you plan.

For every class write down the answer to this statement: Students leave with an understanding of…  If you find yourself with a long list cut your course into even shorter segments.  Be certain you can clearly teach the points you choose to make.

Tip #2 Think with a Beginners Mind

I’m teaming this new course with Adam Sayler, who knows a TON about WordPress.  I know the Marketing Part, he knows the technical part.  I have only recently learned to work in Word Press so I am a perfect one to see the material he will teach with a beginner’s mind.  What do I need to know first?  What do I need to do early on so I can get started producing results and thus feel encouraged?  I began with writing down what I needed to know and in what order I needed to learn it in.  And I built the class structure on that need to know.

I’ve been helping a friend organize a book she is writing.  She has the wonderful gift of being able to see everything as connected, but you can’t teach connection until you teach each part that needs connecting.  Think with a beginner’s mind – the mind of the people you want to teach.  Are they raw beginners, or intermediate?  You choose who you are aiming for.  But you still have to give them a clear foundation upon which you build your premise.

Tip #3 Watch out for Jargon

Particularly when we are well trained in a field we will be unaware of our jargon and will use it unconsciously.  However, jargon is meaningless to the people you are trying to teach.  Even if you explain it they may not get it.  Use simple, every-day words so that your meaning cannot be misconstrued.

Tip #4 Think in Terms of Segments 

To organize my courses I make a table of four columns.  

1.    Segment topic
2.    Major Points
3.    Handouts, Exercises And Stories
4.    Homework

For instance, this article on “How to Organize Your Thoughts” could be a book and I actually have one started.  It may end up being a radio show or a talk, but I have set some parameters for this writing because this is an article of a certain size. We’re only going to talk about some basic concepts you can put into place that will allow you to organize your thoughts more easily.  

So Column #1 would read 7 Tips to Organize your Ideas

Column #2, the major point column will contain a list of the seven tips.

If this were a segment in a telecourse I would build on column #3. What exercises can I create to help people find their beginners mind, or determine how much content to use?  Are there stories I can tell about how people organized their ideas?  Well yes, I know of someone who wrote each idea on a sticky note and put them all over the wall where she could prioritize them. I happen to make tables in Word with these columns to organize my ideas.

And again, if I were preparing a course there would be homework in Column #4– things for the participants to do in order to begin getting results.

Whether you use sticky notes or columns in Word, think in terms of segments.

Tip #5 Learn to Time Your Content

I’m getting better at this as I do my radio show Passionately on Purpose on Blog Talk Radio.  But I do write out a script so I can be certain I don’t wander off my point and that I get in all the points I have chosen to make.  Again I work in tables and use a colored line to mark where I should be time-wise after each segment.  Now I can visually judge how much time a segment will take when I’m writing it but I still use the colored time lines to keep my delivery on target.  I definitely do a table template when creating a teleclass because I want to be certain I also have times clearly marked off for interaction with the participants placed at regular intervals throughout the course. When I’m interviewed on other people’s shows I have a list of talking points so we can make the conversation flow back and forth. But that’s just me being well prepared.

Tip #6 Make Your Point

Get really clear about what you want to teach or tell and be certain you focus all the content toward making that major point clear.  If it’s not relevant, if it does not move the reader forward toward a greater understanding, if it is too detailed for a beginning reader, exclude it.  Make you point clearly and they will get it.

Tip #7 Don’t Expand until your Outline is Clear

This is a major tip.  It’s much easier to look at the relationship of your points on a single piece of paper than it is to scroll through written pages to see the relationship.  When you create a strong outline, clearly focused toward your particular target audience, they will get it when you expand it.  A strong outline – a lean outline – a relevant outline – will organize your ideas into a powerful communication.

And always write from your heart, then edit from your head.  Make your communication meaningful, insightful, interesting, and relevant to the needs of your community.  Then they will get your message!

© 2010 Cara Lumen